Privacy Policy

1. Introduction

This Privacy Policy explains how TiniTasker ("we", "our", or "us") collects, uses, and protects your personal information when you use our website and services. TiniTasker is designed for Canadian service businesses, and we manage personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information we collect

We may collect the following types of information:

• Personal identification information (name, email address, phone number)
• Business information (business name, address, tax identifiers)
• Payment information (processed securely through third-party providers)
• Usage data (pages visited, approximate location, device and browser information, session activity)

3. How we use your information

We use your information to:

• Provide and maintain our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Measure website performance and understand which pages and campaigns are effective
• Improve the stability, usability, and fraud resistance of our website and services

4. Consent choices

We ask for consent before loading non-essential cookies and similar technologies on our public website. You can accept or reject those technologies using the cookie banner. If you reject them, Google Analytics, Facebook Pixel, and Microsoft Clarity will not load. You can change your choice later using the Cookie Preferences control in the website footer.

5. Cookies and similar technologies

We use a small number of technologies on our website to understand traffic, measure marketing performance, and review how visitors interact with the site. These technologies may use cookies, browser storage, or similar identifiers.

• Strictly necessary technologies support core site functions and requested transactions, such as secure invoice payments.
• Google Analytics helps us understand aggregate website traffic and page usage.
• Facebook Pixel helps us measure the performance of advertising and related conversions.
• Microsoft Clarity helps us review session activity, clicks, scrolling, and page interactions to improve usability.

6. Third-party service providers

We use service providers that process information on our behalf for hosting, analytics, advertising measurement, session insight, and payment processing. These providers include DigitalOcean for hosting, Google for analytics, Meta for advertising measurement through Facebook Pixel, Microsoft for Clarity, and Helcim for invoice payment processing. We do not sell your personal information.

7. Data storage and security

Customer and website data is primarily stored on infrastructure located in Toronto, Canada, hosted by DigitalOcean. Some authorized service providers may process limited information outside your province or outside Canada as part of their services. We use reasonable administrative, technical, and physical safeguards, including encryption in transit and access controls, to protect personal information.

8. How we share information

We share personal information only as needed to operate the website and services, complete payments you request, comply with legal obligations, protect our rights, or support our service providers in delivering contracted services. We require service providers to protect information and use it only for authorized purposes.

9. Your rights and choices

You have the right to:

• Access the personal information we hold about you
• Request correction of your personal information
• Request deletion of your personal information
• Withdraw consent for non-essential cookies and similar technologies at any time

Rejecting or withdrawing consent for non-essential technologies will not prevent you from browsing our public website or making a payment you request on an invoice page, but some analytics and advertising measurement will stop.

10. Data retention

We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

11. Children's privacy

Our service is not intended for anyone under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

12. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, or legal requirements. When we do, we will post the revised version on this page and update the date above.

13. Contact us

If you have any questions about this Privacy Policy, please contact us at [email protected].